{"id":4757,"date":"2025-12-10T15:06:13","date_gmt":"2025-12-10T14:06:13","guid":{"rendered":"https:\/\/jep-kidsb2b.com\/?page_id=4757"},"modified":"2025-12-10T15:59:40","modified_gmt":"2025-12-10T14:59:40","slug":"servicebeleid","status":"publish","type":"page","link":"https:\/\/jep-kidsb2b.com\/fr\/servicebeleid\/","title":{"rendered":"Servicebeleid"},"content":{"rendered":"<div class=\"product\"><div class=\"product\">\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4757\" class=\"elementor elementor-4757\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-08b8148 e-flex e-con-boxed e-con e-parent\" data-id=\"08b8148\" data-element_type=\"container\" data-e-type=\"container\" 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c-14.3,19.9-30.1,38.7-47,56.3c-34,35.3-72.8,66-115.1,90.7c-1.3,0.7-2.6,1.4-3.8,2.1c26.7-18.7,52.8-38.3,76.9-60.4 c22.2-20.4,42.4-42.9,59.2-67.8c15-15.8,28.4-32.9,38.8-52.2c20.8-38.7,27.7-87.1,10.6-128.5c-6-14.6-15.3-27.8-27.1-38.1 c-0.3-0.4-0.7-0.7-1-1.1c-3.3-3.3-6.9-6.3-10.7-9.1c9.3,2.6,18.2,6.9,26.2,12.9c18.4,13.7,30.5,33.8,35.2,56.2 C488.9,128.8,486,153.8,478.1,176.8z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8847ac elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b8847ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Stuur een e-mail naar <a style=\"color: #fff; text-decoration: underline;\" href=\"mailto:service@jep-kids.com\">service@jep-kids.com<\/a>, voorzien van:<\/p><ul><li>Kopie van de aankoopbon<\/li><li>Foto&#8217;s en\/of video van het probleem<\/li><li>Eventueel de batchcode<\/li><li>Een duidelijke omschrijving van het probleem<\/li><\/ul><p>Voor de merken\u00a0<strong>Glo Pals\u00a0<\/strong>en\u00a0<strong>Yookidoo<\/strong> hebben wij onderdelen beschikbaar om eventuele problemen snel te kunnen oplossen.<\/p><p>Wij behandelen klachten volgens de garantievoorwaarden per merk (bijv. Slipstop, Yookidoo, etc.).<\/p><p>Onze leveranciers zijn bepalend in de afhandeling van klachten. Daarom vragen wij om elke klacht eerst bij ons te melden en de door ons aangedragen oplossing richting de particuliere klant te gebruiken. Wij gaan niet automatisch akkoord met serviceoplossingen die door de retailer zelf worden bepaald.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-241853b e-flex e-con-boxed e-con e-parent\" data-id=\"241853b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e500e0b e-con-full e-flex e-con e-child\" data-id=\"e500e0b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cf7b2a elementor-widget elementor-widget-heading\" data-id=\"1cf7b2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Schade en defecten bij levering<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f38fbf4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f38fbf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 500 433.3\" style=\"enable-background:new 0 0 500 433.3;\" xml:space=\"preserve\"><path 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data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kwaliteit staat bij ons voorop. Mocht er toch iets mis zijn:<\/p><ul><li>Meld schade, defecten of foutieve leveringen binnen\u00a0<strong>5 dagen na ontvangst<\/strong>.<\/li><li>Voeg altijd foto&#8217;s en het ordernummer toe voor een snelle verwerking.<\/li><li>Vervanging of credit wordt altijd\u00a0<strong>in overleg<\/strong> bepaald.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e41775b elementor-widget elementor-widget-heading\" data-id=\"e41775b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Retourzendingen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c91fcf elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2c91fcf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" id=\"Layer_1\" x=\"0px\" y=\"0px\" viewbox=\"0 0 500 433.3\" style=\"enable-background:new 0 0 500 433.3;\" xml:space=\"preserve\"><path id=\"_x31_6\" d=\"M464.1,46.8c-16.1-16.7-38.4-27.4-61.8-27.5c-5.2,0-10.3,0.5-15.4,1.4c-2.5-0.4-4.9-0.7-7.4-0.9 c-22-1.4-42.5,9-57.2,24.9c-17.2,18.6-26.3,42.6-32.7,66.7c-3.6,13.7-6.8,27.4-9.5,41.3c-14.2-38.9-39.2-74-75.2-95.5 c-1.6-1-3.2-1.9-4.9-2.8c-0.4-0.5-0.8-1-1.2-1.5c-16.4-19.6-37.5-36.4-62.5-43.2c-24.7-6.7-51.7-4-74.5,7.6 c-22.3,11.4-39.4,31-49,54c-7.9,19.2-9.7,39.9-6.5,60.1c-0.4,7.2-0.3,14.5,0.4,21.7c5,55.1,35.9,101.9,74.5,139.9 c4,4.3,8,8.6,12.2,12.7c39.1,39,85.5,69.6,126.7,106.1c2.9,2.6,5.9,5.2,8.7,7.9c0.1,0.2,0.2,0.4,0.3,0.6c0.7,1.5,2.2,3.1,3.8,3.3 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Kids.<\/li><li>Producten dienen in originele staat en verpakking te zijn.<\/li><li>Niet vooraf gemelde retourzendingen worden\u00a0<strong>niet gecrediteerd<\/strong>.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e55e3e4 elementor-widget elementor-widget-text-editor\" data-id=\"e55e3e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ons team staat klaar om te helpen met vragen en zorgt voor een correcte en snelle afhandeling van ieder probleem.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Servicebeleid Home Bij JeP! Kids doen we er alles aan om onze klanten &#8211; retailers, distributeurs en partners &#8211; zo goed mogelijk te ondersteunen. 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